Policy Launch: Public Service AI /// Trust – Values – Accuracy

Description of impact (500 words)

Contemporary Public Services are rapidly expanding their use of technology and IT solutions as digitalisation continues to take hold globally. With this comes increased data availability, which facilitated the rise in use of statistical modelling and mathematic-based solutions within Public Services. Here, Artificial Intelligence (AI) plays an expanding role in service provision.

While an array of benefits can be enacted from the adoption of such technologies, the risk of substantial misuse is ever present where such mechanics are adopted. As such, we find ourselves in an age where increasing consideration for ethical AI adoption and utilisation in public service is warranted.

Three EU Research Projects explored three key ethical dimensions of Public Service AI /// Trust – Value – Accuracy. Joining together in synergy, the projects HECAT, ETAPAS and TechEthos launched the following policy briefs at a joint policy launch in May 2023:

(1) Algorithm Profiling in Public Employment Services; Reporting Standards – HECAT
(2) ETAPAS and ALTAI: Two European Trustworthy AI Assessment Methodologies – ETAPAS
(3) XR and General Purpose Ai: From Values and Principles to Norms and Standards – TechEthos

Category of impact	Policy