A Process Model for Continuous Public Service Improvement: Demonstrated in Local Government Context for Smart Cities

Priyanka Singh, Markus Helfert, Fiona M. Lynch

Research output: Types of Thesis › Doctoral Thesis

Original language	English (Ireland)
Qualification	Doctor of Philosophy
Awarding Institution	Maynooth University
Supervisors/Advisors	Helfert, Markus, Supervisor, External person Lynch, Fiona, Supervisor
Award date	28 Feb 2023
Publication status	Published - 18 Sep 2023

Keywords

This output contributes to the following UN Sustainable Development Goals (SDGs)

@phdthesis{3bddd4ec75d8470a9dec56c764f26a6b,

title = "A Process Model for Continuous Public Service Improvement: Demonstrated in Local Government Context for Smart Cities",

keywords = "smart city, Enterprise Architecture, process model, citizen feedback and engagement, Continuous Public Service Improvement",

author = "Priyanka Singh and Markus Helfert and Lynch, {Fiona M.}",

year = "2023",

month = sep,

day = "18",

language = "English (Ireland)",

school = "Maynooth University",

}

TY - BOOK

T1 - A Process Model for Continuous Public Service Improvement: Demonstrated in Local Government Context for Smart Cities

AU - Singh, Priyanka

AU - Helfert, Markus

AU - Lynch, Fiona M.

PY - 2023/9/18

Y1 - 2023/9/18

KW - smart city

KW - Enterprise Architecture

KW - process model

KW - citizen feedback and engagement

KW - Continuous Public Service Improvement

M3 - Doctoral Thesis

ER -