Authentic Intercultural Communicative Competence Practices in the International Classroom

Denise McAllister- Wylie, Irena Vodopija Krstanović

Research output: Contribution to conferencePresentation


Intercultural communicative competence (ICC) plays a critical role in the international classroom. However, it is widely assumed that effective ICC will be achieved effortlessly through contact with students from different linguistic and cultural backgrounds. Higher education teachers, who are generally of the understanding that their role is to teach only content, are often unaware of ICC or of how to apply it in pedagogical practice. Given the importance of ICC in the international classroom, and the paucity of research in the field, this study aimed to fill the gap by examining the international classroom and identifying examples of ICC best practice.
The data for this qualitative study were collected through classroom observation of thirty internationalized classes taught by thirty teachers across five European universities. Examples of best practice were identified using an observational schedule comprising twenty categories in two areas, course design and teaching methods, such as course accessibility, providing engaging activities, appropriate guidance, inclusive tasks, international examples, and clear context, anticipation of potential difficulties with activities, adjusting language and delivery, creating a safe environment, providing appropriate answers and feedback, and reassuring struggling students.
Original languageEnglish (Ireland)
Publication statusPublished - 03 Mar 2023
EventInternationalisation in Higher Education in Ireland; Conversations on the power of inclusion - South East Technological University, Waterford, Ireland
Duration: 03 Mar 202303 Mar 2023


ConferenceInternationalisation in Higher Education in Ireland; Conversations on the power of inclusion
Internet address


  • Intercultural Communication
  • International Classroom
  • English Medium Instruction
  • Multilingual
  • Multicultural Interaction
  • Pedagogy


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