Facilitating Small Firm Learning Networks in the Irish Tourism Sector

This paper examines the operationalisation of a small firm learning network model within the Fáilte Ireland (Irish tourism development agency) Tourism Learning Network (TLN) programme. Emerging from multiple calls for small firm training interventions to be based on helping entrepreneurs to learn, this model is based on an action learning ethos, involving small tourism operators and relevant support agencies and incorporating local learning sets, a web community, and a series of learning interventions. The applied action research method offers insights into the workings of the TLN, and findings suggest that this approach facilitates the development of organisational capabilities and has resulted in active and substantial TLN involvement among participating tourism enterprises.