The Impact of Knowledge Hoarding on Micro-Firm Learning Network Exchange

This chapter provides the knowledge exchange dynamic in a micro-firm learning network environment over a four year period, and explores the impact of knowledge hoarding on micro-firm learning network exchange. It describes the longitudinal interpretive case methodology employed in research and subsequently presents the results of this study. The chapter also presents observations that are drawn on the theoretical and empirical contributions of this study. Micro-firms are encouraged to engage in knowledge exchange to enhance business capabilities, access resources, and/or improve competitive position of employees. The trust relationship built through ongoing network connectivity allows for contributory and reciprocal action which, in turn, facilitates mutual understanding. From a practical perspective, the current research demonstrated that knowledge exchange cannot be assumed in a micro-firm learning network environment, as this study has identified existing gaps in attitudes, resources and challenges relating to information access.